Sales Tax, Import Duty & Tariffs

Good News! You’ve paid zero sales tax.

That’s right, you heard correct. You paid no sales tax, local tax or VAT on your order – zero, nil, zilch, not a sausage!

That’s because your goods are being produced in the UK. As we are a UK based company and your goods are being exported, the courier may need to contact you for customs clearance prior to delivery. This is usually a seamless process and often completed with no contact necessary, but to avoid any delays with delivery, please ensure the telephone number and email address you supplied at the time of order are the best contact details.

As long as your total order is under $800, you'll be charged zero import duty. If your order is over $2500, UPS may charge you a merchandise processing fee, this is 0.3464% of the value of your order with a minimum charge of $27.23, plus a $12 processing fee. They may also need some further details from you such as your company ID or your Social Security or IRS number. You can confirm these details for yourself by visiting the US Customs and Border Protection website below.

Any item with a value exceeding CAN$20 mailed to Canada may be subject to the Goods and Service Tax (GST) and/or duty. The CBSA calculates any duties owing based on the value of the goods in Canadian funds. They may also need some further details from you such as your company ID or your Social Security number. You can confirm these details for yourself by visiting the Canada Border Services Agency website below.